Done-for-you
We become your venue's marketing department.
No time to run the marketing yourself? Packed Out, Managed runs the whole P.A.C.K.E.D. system end-to-end (local search, ads, content, email and SMS, reviews and reporting) from around $1,950/mo. Month-to-month, no lock-in, and you keep everything we build.
You've probably been burned before.
Most marketing agencies were not built for hospitality, and it shows. You get a monthly report stuffed with "reach" and "impressions", numbers that never turned into a single extra cover. The strategy gets sold by a senior, then handed to a junior who has never worked a Friday service. And to leave, you have to wait out a twelve-month lock-in contract you signed when you were busy.
Meanwhile the delivery apps quietly take a cut of every order and keep your customers' details. You end up paying to rent your own diners.
- Vanity reports measured in reach, not covers or dollars
- Sold by a senior, delivered by a junior on a desk
- Lock-in contracts that punish you for leaving
- No real grasp of margins, rosters, or quiet Tuesdays
We do the opposite of all four. Senior operators, hospitality-native, month-to-month, and every report measured in covers and dollars.
Every channel that fills tables, handled.
One senior team running the lot, joined up, not six freelancers pulling in different directions.
Local search & Google Business Profile
We own your map presence so the people searching "dinner near me" tonight find you first, with an optimised profile, photos, posts and Q&A kept live.
Paid ads that return more than they cost
Meta and Google campaigns built around offers and real targeting, watched weekly and judged on cost per booked cover, not clicks.
Content & social that drives bookings
A steady feed that looks like your room and ends in a reservation, not posting for the algorithm's sake.
Email & SMS that fills chosen nights
We build and run the list you own, then use it to fill the exact services you want busier: slow Tuesdays, function gaps, new menus.
Reviews & reputation
A system that quietly turns happy guests into five-star reviews and handles the occasional bad one with a calm, on-brand reply.
Monthly reporting in covers & dollars
One plain-English report a month: bookings, covers, spend and return. No jargon or vanity charts, just the numbers that show up in the bank.
From handshake to full tables in four steps.
Fit call
A 15-minute chat to see if we're a fit. We look at your venue, your quiet services and your goals, then tell you honestly if we can help.
Onboarding & audit
We take stock of your profiles, lists, reviews and past spend, then map the quickest wins. You hand over access; we do the heavy lifting.
We build & run
Profiles fixed, ads live, email and SMS flowing, content scheduled. The full system goes to work, usually with the first quiet service filling inside a month.
Report & optimise
Each month we report in covers and dollars, then double down on what's working and cut what isn't. It compounds, service after service.
Delivery apps vs a typical agency vs Packed Out, Managed.
Commission and pricing figures are illustrative ranges. Rates change, so check current merchant terms.
| Delivery apps | Typical agency | Packed Out, Managed | |
|---|---|---|---|
| You own the customer | No, they keep the data | Sometimes | Yes, lists & accounts are yours |
| Measured in covers, not reach | No | Rarely | Always |
| Built by hospitality people | No | No | Yes |
| Commission on your sales | ~25-35% per order* | Sometimes | None, a flat monthly fee |
| Lock-in contract | Effectively yes | Often 6-12 months | No, month-to-month |
| Cost | A cut of every order | Varies, often opaque | From $1,950/mo + ad spend |
*Delivery commission rates change. Check current merchant terms before relying on any figure.
See the sourced AU benchmarks behind these numbers → · Read real Australian venue case studies →
From $1,950/mo. Month-to-month.
A flat monthly fee plus your ad spend, with no commission and no lock-in. We onboard a limited number of venues each month so every account gets a senior operator, not a queue.
- From $1,950/mo plus your chosen ad budget
- Month-to-month, leave any time with 30 days' notice
- Limited venues onboarded each month for real attention
- Already bought the $499 Playbook? It's credited toward your first month
Figures are illustrative. We'll quote your exact plan on the fit call once we see your venue and goals.
We work with venues across Australia.
Remote-first, hospitality-native. Most of our venues are run end-to-end without a single on-site visit, but we know the local market in our two biggest cities especially well.
Everything owners ask before handing it over.
What's included in Packed Out, Managed?
We run the whole P.A.C.K.E.D. system end-to-end: local search and your Google Business Profile, paid ads on Meta and Google, content and social that drives bookings, email and SMS that fills the nights you choose, reviews and reputation, and monthly reporting in covers and dollars. One senior team, one plan, one number to watch.
How much does it cost, and why around $1,950 a month?
Plans start from $1,950 per month plus your ad spend. That fee covers a senior operator running every channel, not a junior posting a few times a week. We deliberately onboard a limited number of venues each month so every account gets real attention. Figures are illustrative. We'll confirm your exact plan on a fit call.
Is there a lock-in contract?
No. The service is month-to-month. If we're not earning our keep in covers and dollars, you can leave with 30 days' notice, and you keep the assets, lists and accounts, because they were always yours.
How fast will I see results?
Onboarding and the audit take the first week or two. Most venues see the first quiet service start to fill within the first month as local search, ads and email come online. The bigger gains (regulars, repeat visits, a list you own) compound over the following quarters. You'll see it move in every monthly report.
Do you work with cafés and bars too?
Yes. The system works for any independent hospitality venue: cafés, bars, wine bars, bistros and full-service restaurants. The channels are the same; we tune the offers and the nights we target to suit your room and your margins.
What if I'd rather do it myself?
Then start with the Packed Out Playbook, the same system as a DIY course for $499 one-time. If you later hand it to us, that $499 is credited toward your first month of the Managed service.
Ready to hand it over?
Stop renting your diners from the apps and the algorithm. Let a hospitality-native team run the lot, measured in covers and dollars, month-to-month, no lock-in.