Privacy Policy

Packed Out ("we", "us") respects your privacy. This policy explains what personal information we collect, how we use it, and your rights, consistent with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

Information we collect

We collect information you give us directly (such as your name, email address, venue details and any message content) when you submit a form, subscribe to a guide, book a call, or purchase a product. We also collect standard analytics data (pages visited, device and browser type) to improve the site.

How we use it

• To respond to your enquiry and provide the products or services you request.
• To send you the resources you ask for and, with your consent, occasional marketing emails you can unsubscribe from at any time.
• To improve our website, content and services.
• To meet our legal and accounting obligations.

Marketing & consent

We only send marketing communications where you have consented, in line with the Spam Act 2003 (Cth). Every email includes an unsubscribe link, and you can opt out of SMS by replying STOP.

Sharing your information

We do not sell your personal information. We share it only with trusted service providers who help us operate (for example, email, analytics, payment and form tools), under agreements that protect your data.

Storage & security

We take reasonable steps to protect your information from misuse, loss and unauthorised access. Some providers may store data overseas; we choose reputable vendors with appropriate safeguards.

Your rights

You can ask us to access or correct your personal information, or to delete it where we are not required to keep it. Email hello@packedout.com.au and we'll action your request.

Contact

Questions about this policy or your data? Email hello@packedout.com.au.